Patient Coordinator In-house NABH Accredited Hospital
- Desun Hospital
- 2 - 3 years
- Siliguri
- 28 days ago
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Job Description
Role & responsibilities
- Coordinate and assist patients on regular basis to support patient admissions, transfers, and discharge process including maintaining daily reports, patient conversion and service delivery.
- Act as a communication link between patients, patient families, doctors, and other departments to address patient queries, ensure a smooth patient experience, maintain patient records.
- Build and maintain positive relationships with patients, attendants, and visitors.
- Provide information about hospital services, doctors, and treatment facilities to ensure patient safety, comfort, and confidentiality.
- Assist in patient outreach, feedback collection, and satisfaction follow-ups including supporting patient admissions, follow-ups, and referrals.
Preferred candidate profile
- Graduate in any discipline (Healthcare / Management preferred)
- 2-3 years of experience in hospital coordination, patient services, or client handling preferred
- Strong communication and interpersonal skills
- Willing to work in rotational shifts including night duty
- Basic computer knowledge (MS Word, Excel, PowerPoint)
Job Classification
Industry: Medical Services / HospitalFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Operations - OtherEmployement Type: Full timeContact Details:
Company: Desun HospitalLocation(s): Siliguri+ View Contact
Keyskills: Health Care Services Hospital Operations Patient Care Hospital Administration
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