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L1 Support (Snowflake) @ Trigent

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 L1 Support (Snowflake)

Job Description


Ideal candidates have the following education/professional background:
Ticketing Tools Experience: such as ServiceNow, Jira, or equivalent.
Education & Experience: Associate degree or equivalent technical certification; 45 years in IT support or related role. 
Technical Skills: Hands-on familiarity with Microsoft Azure services and Snowflake; coding experience (e.g.: Python, PowerShell, Bash, or SQL); willing to automate recurring operational tasks (e.g.: Azure Automate or similar).
Process Orientation: Ability to follow and help establish standard work for incident handling and escalation. 
Strong communication skills for interacting with end-users and technical teams

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: IT Infrastructure Services - Other
Employement Type: Full time

Contact Details:

Company: Trigent
Location(s): Bengaluru

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Keyskills:   Azure L1 Support Ticketing Tools Snowflake ServiceNow AWS Jira SQL

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₹ 10-16 Lacs P.A

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Trigent

Trigent is a leading provider of IT services and solutions, headquartered in Boston, USA, with development centers in India. We are committed to delivering high-quality software solutions and services to our clients across the globe. Our expertise spans a wide range of industries, and we take pri...