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International Voice Process - Immediate Hiring @ IntouchCX

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IntouchCX  International Voice Process - Immediate Hiring

Job Description

Job Description:


We are hiring experienced candidates for an International Voice Process. The role involves handling customer queries, providing support, and ensuring high-quality service for international clients.


Key Responsibilities:

  • Handle inbound and outbound international customer calls
  • Assist customers with queries, issues, and requests
  • Maintain accurate records of customer interactions in CRM
  • Provide timely resolutions and follow-ups
  • Ensure adherence to process guidelines and quality standards

Required Skills:

  • Minimum 6 months of experience in International Voice Process
  • Excellent English communication skills (Written & Verbal)
  • Strong problem-solving and interpersonal skills
  • Customer-focused and detail-oriented
  • Comfortable working in night shifts

Shift & Benefits:

  • Night Shift (US/UK process)
  • Attractive incentives & performance recognition
  • Fixed salary
  • Cab facility within 25 km

Additional Information:

  • Work Location: Hyderabad (Onsite)
  • Rotational shifts and rotational week-offs apply

Important Notice:
IntouchCX does not charge any fees for recruitment. Candidates are advised to beware of fraudulent calls or messages demanding payment in exchange for job offers.


Interested candidates can reach to below recuiter.

Divya - 8660530***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills:   International BPO Blended Process Outbound Calling Customer Retention Voice Process Inbound International Voice Process

 Fraud Alert to job seekers!

₹ 2.25-3.75 Lacs P.A

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IntouchCX

IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.