Walk-in || Customer Support Executive
- Cognizant
- 0 years
- Hyderabad
- 10 hours ago
- Email to a friend
- Report this job
Job Description
Domain: ITES/BPO, KPO
Designation: Process Executive Voice & Chat (Blended)
Educational Background: Minimum Graduate
- Excellent communication skills (both written and verbal)
- Ability to communicate with customers, with customer centric mindset
- Excellent documentation skills
- Good comprehension skills - ability to clearly understand and state the issues customers present
- Ability to concentrate follow customers issues without distraction to resolution
- Good composition skills ability to compose a grammatically correct, concise, and accurate written response
- Work successfully in a team environment as well as independently
- Familiarity with Windows, Microsoft Office & Browsing Internet resources
- Excellent typing skills
- Demonstrates ownership to resolve challenging customer issues, escalating when necessary
- Organized and detail-oriented
- Resolving Technical complex queries
- Drive continuous improvement through root cause identification and defect elimination
Shifts: Rotational/ Flexibility to work in night shift (24*7)
Work location: HYD - permanent work from office.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Voice / Blended - OtherEmployement Type: Walk-insContact Details:
Company: CognizantLocation(s): Hyderabad
Keyskills: Hindi Customer Support Customer Service Calls Voice Process Voice Support
Similar positions
Cognizant
Seven Consultancy is a result of the motivation of young entrepreneurship under the guidance of experienced professional from industry. Young entrepreneurs know the recent trends of market. Flexibility of the services has helped Seven consultancy to secure a brand name in the market. So we have acce...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in