HR Operations - Male Candidates and Immediate Joiners Only
- Cognizant
- 3 - 8 years
- Hyderabad
- 3 days ago
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Job Description
Role & responsibilities
HRO - Job Description - SPE-SME_1
PEOPLE PROCESS ADVISOR,
Unit: HR Operations
Job Title: Senior Process Executive / Subject Matter Expert (SPE/SME)
Level: SPE/SME
Location: Hyderabad, India (1st ) or Chennai (2nd preference)
Type of position: Full time
Reports to: TL/TM
Responsible for: Managing HR related data management activities for Client
- Must have Hire to Retire process expertise(preparing termination letters; onboarding etc, askHR tool)
- Must have Workday experience (This is mandatory)
3. Must be open for US Shift (6:30pm IST to 4:30am IST) /UK Shift/Singapore
4. Gender Preference: Male.
5. No. of positions: 7 (5 SPE | 2 SME). (SME 5+ years SPE 3+ years)
6. Notice Period: Immediate joiners only.
Role brief
As a HR Representative, you will serve as a vital link between client employees in the field, the client Employee Relations CoE, and various stakeholders. Your responsibilities will include handling employee data management, Onboarding, Offboarding, Org management, managing records, assisting with client employee relations proceedings, handling data gathering for payroll, and serving as the first point of contact for client employee inquiries.
Preferred candidate profile
Core Responsibilities
Workday Data Administration
- Maintain and update employee records including cost center, supervisor, work location, and other core fields.
- Execute complex changes such as supervisory org updates and job code modifications.
Tier 1 Helpdesk Support (Hire to Retire)
- Respond to first-level queries across the employee lifecycle: hiring, changes, terminations, and general HR support.
Employee Self-Service Assistance
- Guide employees through self-service actions such as updating personal details, tax information, and contact data.
- Troubleshoot and resolve self-service issues.
Employment Documentation
- Handle requests for Letters of Service, Employment Letters, and Certificates of Employment.
- Support employment verification requests from background screening vendors.
Internal Audits & Compliance
- Conduct regular monthly audits to ensure data accuracy and policy adherence.
- Support compliance and regulatory reporting requirements.
Stakeholder Communication
- Collaborate with cross-functional teams including Talent Acquisition, Payroll, and HR Business Partners.
- Participate in regular catch-ups to address operational updates, escalations, and process improvements.
System & Tool Proficiency
- Basic working knowledge of MS Excel and PowerPoint for reporting and presentations.
- Hands-on experience with Workday for data entry, reporting, and workflow management.
Knowledge, Skills and Abilities
- Previous experience in HR, employee relations, or a related role is an advantage.
- Strong communication and interpersonal skills.
- Detail oriented with the ability to maintain accurate records.
- Proficiency in Workday, HR systems and Microsoft Office Suite.
- Problem solving skills and the ability to handle confidential information with discretion.
- Key Competencies:
- Organizational skills
- Customer service orientation
- Team collaboration
- Time management
- Adaptability
- Communication skills
- Conflict resolution
Education and work experience requirements
- Any Graduate or equivalent
- With overall 5+ years of work experience for SME role and 3+ years of work experience for SPE roles in HR Operations
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Human ResourcesRole Category: HR OperationsRole: HR Operations - OtherEmployement Type: Full timeContact Details:
Company: CognizantLocation(s): Hyderabad
Keyskills: HRO Hire To Retire Workday Hr Ops Employee Life Cycle
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