Key Account Manager -Offline New Accounts
- Philips
- 7 - 12 years
- Bengaluru
- 10 hours ago
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Job Description
Your role:
Develops and maintains strong relationships with key customers by thoroughly understanding their unique needs and offering tailored solutions that enhance customer satisfaction and long-term loyalty.
Collaborates closely with marketing, services, and supply chain teams to create optimal offers for key accounts, ensuring all aspects of the proposal align with customer requirements and company objectives.
Develops professional expertise and apply comprehensive knowledge of company products and services to effectively address medium complexity challenges and opportunities.
Works under general supervision and established processes, utilizing independent judgment to navigate and adhere to operational policies, ensuring compliance and optimal performance.
Creates and executes comprehensive annual customer account plans with support from commercial management, setting clear targets and strategic actions to drive sustained business growth.
Conducts regular and in-depth market analysis to understand competitive dynamics, updates sales data in the Customer Relationship Management System in line with Company policies and KPI's, identifies emerging market trends, and provides actionable insights that inform and improve sales strategies.
Monitors and reports on the quality and effectiveness of sales actions, ensuring continuous improvement in customer interactions and service delivery to achieve optimal results.
Presents and thoroughly explains the product portfolio to customers, supporting promotional activities and ensuring a comprehensive understanding of product benefits and features.
Executes customer-tailored sales actions, working with internal teams to maximize the commercial potential of the assigned accounts and meet business objectives.
Implements targeted action programs for key accounts, working collaboratively to enhance the performance of the company and achieve defined sales targets.
Ensures full compliance with Philips' business processes, quality standards, and regulatory requirements, maintaining the highest levels of business integrity and conduct, which safeguards the company's reputation.
You're the right fit if:
- Bachelor's Degree/ Vocational Education in Business Administration, Sales, Marketing or equivalent.
- Preferably 7+ years of experience.
Job Classification
Industry: Consumer Electronics & AppliancesFunctional Area / Department: Sales & Business DevelopmentRole Category: Retail & B2C SalesRole: Area Sales Manager (B2C)Employement Type: Full timeContact Details:
Company: PhilipsLocation(s): Bengaluru
Keyskills: Modern Trade Joint Business plan Sales Business Development
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