At Admission:
- Confirm the customer has been given the package cost estimation document and is clear about it.
Cashless Transactions:
Prior to admission -
- Collect required documents from customer; confirm eligibility and prepare pre-authorization form.
- Submit completed documents to Insurance company.
- Once authorization received, update the customer
Billing activities:
Once patient is admitted, raise all documents as per SOP.
- Update all IP folios based on entries on the Activity Sheet charges for diagnostics, lab, medications, and services given to patients.
- Confirm all charges have been entered in the final bill before settlement and discharge.
- To compile all investigation reports, supporting documents for charges, Discharge Summary & other relevant documents along with the patients final Bill.
- To maintain individual TPA status as regard to the Outstanding, Bills Submitted & Payment Status.
- Responsible for all Billing related Reports : daily collection Report; discharge report; TATs; maintain and update cashless tracker outstanding.
At Discharge :
- Hand over complete set of documents to the patient attender; take signature in the Hand over register as confirmation.
- Coordinate with TPA for final authorization; ensure within TAT.
- Ensure that there are no Billing delays during discharge of patients; to be within the Discharge TAT.
- Share Discharge TAT daily for every discharge cash & cashless.

Keyskills: billing