Customer Service Executive - IRL process @ Tech Mahindra

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Customer Service Executive - IRL process

Tech Mahindra
1 - 6 years
Mumbai
6 months ago
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Job Description

TECH MAHINDRA - HIRING FOR UK Retention Process -FRESHERS/EXPERIENCED

Key Responsibilities:

- Voice Process

- Provide excellent customer service to clients across different time zones

- Resolve customer queries effectively and efficiently

- Demonstrate strong communication and interpersonal skills

LOCATION : Mumbai

NOTE- ONLY MUMBAI CANDIDATES CAN APPLY

Eligibility:

- Graduate/Undergraduate degree

- Freshers with excellent communication skills can apply (no prior experience required)

- Candidates with 6-12 months of international voice process experience are also welcome to

Apply

Selection Process:

- HR Interview

- VNA (Voice and Accent) Assessment

- Ops Interview

Shift Requirements:

- Candidates should be comfortable working rotational shifts 24*7

Perks and Benefits:

- One-way cab facility (for addresses within designated boundaries)

- Quick onboarding process

- Competitive benefits package

Apply now:

CONTACT: 7620636***

HR Team Tech Mahindra

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success - Other
Employement Type: Freshers

Contact Details:

Company: Tech Mahindra
Location(s): Mumbai

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Keyskills: Fluent English International Voice Process US Process optus Good English Communication Australian Process International Call Center Us Voice Process International BPO UK Process International Calling

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₹ .75-4.5 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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