Customer Support - Korean Language || Telus Digital - Noida @ TELUS International

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Customer Support - Korean Language || Telus Digital - Noida

TELUS International
1 - 6 years
Noida, Gurugram
7 months ago
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Job Description

Role & responsibilities

Respond to inbound and outbound calls of the customers in Korean or English language.
Assist US-based members and providers with accurate and timely information.
Meet and exceed key performance metrics including quality, customer satisfaction (CSAT), and Average Handling Time (AHT).
Collaborate with internal teams for escalation resolution and process improvement.

Preferred candidate profile

Qualification : Graduate, Post Graduates can apply (undergraduates are not eligible)
Minimum 1 Year of experience as Korean or Thai language expert is required in International voice process
Excellent communication in English.
Should be comfortable in night shifts and rotational week offs.

Perks and Benefits

Competitive Salary
Attractive Annual Bonus
Free pick up and drop facility will be provided within 35 Kms range
Medical Insurance
Life Insurance

Contact - Yamini || 7982045***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success - Other
Employement Type: Full time

Contact Details:

Company: TELUS International
Location(s): Noida, Gurugram

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Keyskills: Korean Language Korean Thai

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₹ 4.5-9.5 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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TELUS International

Xavient Information Systems (XIS) is a software services organization born and brought up in the new economy. At Xavient, we strive to maintain a fulfilling and rewarding work environment which we believe is a catalyst for great achievements. Xavient is a young, aggressive, and extremely competent ...

Customer Support - Korean Language || Telus Digital - Noida @ TELUS International

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