Program Manager SOC
- Mindsprint
- 13 - 15 years
- Chennai
- 3 months ago
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Job Description
Leadership and Operations Management
- Lead and manage SOC functions comprising Detection, Incident Response, and SOC Engineering teams across multiple shifts and geographies.
- Define and enforce SOC service delivery models, operating procedures, and SLAs aligned with client contracts.
- Oversee day-to-day SOC operations for multiple customers with varying environments (on-prem, cloud, hybrid).
Incident Response and Threat Management
- Oversee the end-to-end incident lifecycle: detection, triage, containment, eradication, and recovery.
- Client Engagement and Risk Reporting
- Serve as the primary SOC interface for strategic customer engagements.
- Prepare and deliver executive risk reports, incident summaries, and detection coverage dashboards to client management teams
Technology and Engineering Excellence
- Provide technical direction for SIEM/SOAR/Threat Intelligence stack optimization and automation.
- Lead the design and maintenance of multi-tenant architectures ensuring data segregation, scalability, and compliance.
Innovation and Technology Evaluation
- Continuously assess and pilot next-generation tools in SIEM, SOAR, Threat Intel, and AI/ML-based detection.
- Build business cases and lead proofs of concept (POCs) for promising platforms and integrations.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Project & Program ManagementRole Category: Technology / ITRole: Program Manager - Technology / ITEmployement Type: Full timeContact Details:
Company: MindsprintLocation(s): Chennai
Keyskills: soc operations management ai siem recovery incident response cloud automation operations service delivery compliance design leadership threat intelligence maintenance ml
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