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International Customer support- Voice @ IntouchCX

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 International Customer support- Voice

Job Description

Job Description:

We are hiring International Voice Process Executives to handle inbound/outbound calls for global customers. The role involves providing excellent customer support, resolving queries, and ensuring high customer satisfaction.


Key Responsibilities:

  • Handle inbound/outbound calls for international clients
  • Provide accurate information and resolve customer concerns
  • Maintain professionalism and quality standards on every call
  • Document customer interactions and follow process guidelines
  • Achieve individual and team performance targets

Eligibility Criteria:

  • Minimum 6 months of experience in International Voice Process (BPO)
  • Excellent spoken English with neutral accent
  • Comfortable working in rotational/night shifts
  • Graduate / Undergraduate candidates eligible
  • Good computer and CRM knowledge

Preferred Skills:

  • Prior experience in US / UK / Australian voice process
  • Strong communication and customer-handling skills
  • Ability to work in a fast-paced environment

Salary & Benefits:

  • Salary: As per industry standards (best in market for experienced candidates)
  • 2 way Cab facility
  • Self Transport 5000Rs as transpotation allowences.
  • Career growth and skill enhancement opportunities

Interested candidates please reach out the below HR to schedule the interview:

HR Divya

8660530***

di************r@in******x.com


Location:Mindspace B16Mindspace 5th Floor, Backside of Inorbit Mall (https://maps.app.goo.gl/9UXo44Qvz2tLKv4N8)

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills:   Customer Support International Voice Process US Process Bpo Voice International Process Voice Process Us Voice Process International BPO

 Fraud Alert to job seekers!

₹ 2.5-5 Lacs P.A

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IntouchCX

IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.