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Customer Support Representative @ Policybazaar

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Policybazaar  Customer Support Representative

Job Description

Point of Connect : HR Neetu Mehta - 7042547*** or ne*******a@po*********r.com


Job Title: Customer service Executive
Location: Gurugram
Interview Mode- Only Face-to-Face (No Virtual Interviews)
Qualification- 0-3 yrs (Freshers are welcome)
CTC: 2.55 - 4 LPA + Incentives
Experience: 0-5 years

Education: Graduation required

Job Summary:

We are looking for Customer service Executives to engage with global customers and drive sales conversions. The role involves handling international clients, promoting insurance products, and ensuring a seamless customer experience.

Key Responsibilities:

Engage with international customers via calls, emails, and chats.
Explain insurance products and services effectively to clients.
Achieve monthly sales targets and contribute to revenue growth.
Maintain strong follow-ups and ensure high customer satisfaction.
Handle objections, resolve queries, and build long-term client relationships.

Required Skills:
Excellent communication skills in English (verbal & written).
Strong negotiation and objection-handling skills.

Why Join Us?
Competitive salary with high incentives.
Work with global clients in a dynamic environment.
Fast-track career growth and learning opportunities.
Supportive and performance-driven culture.

Desired Skills and Experience:
Fresher or Experienced.
Ability to communicate effectively in Hindi & English.
Basic computer skills.

What do we offer?
Amazing work culture.
Complete the Day shift.
6 Day working
1 Roster off
Unlimited Incentives
Good opportunity for career progression.
GMC- Group medical coverage.

Job Classification

Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: Policybazaar
Location(s): Noida, Gurugram

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Keyskills:   Communication Skills Voice Process Customer Service Customer Support CSE Solving Queries Customer Care Complaint Handling Customer Queries Customer Handling

 Fraud Alert to job seekers!

₹ 2.5-4 Lacs P.A

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Policybazaar

About us:\n\nTrigent Software Pvt LTD was founded in the year 1995, we have grown leaps and bounds. A Trusted partner of choice over 2 decades for various organizations across industries. We persistently thrive for perfection reliability, accountability and trust. We have realized many of our employ...