We're Hiring: Financial Analyst Full-Time OpportunityAre you passionate about transforming data into strategic insights that drive real business impact? Were looking for a Financial Analyst with strong analytical skills an...

We re looking for someone with a good understanding of contact center functions including scheduling, call queues and forecasting volumes by half-hour segments As Real Time Analyst Supervisor, You Will Communicate data in...

About the Job We are looking for a dynamic and analytical Senior Capacity Planner with strong client-facing skills to join our Workforce Management team. This role will play a key part in driving operational efficiency throug...

Experienced WFM professional with over 2-8 years of hands-on expertise in workforce scheduling, capacity planning, and real-time management within BPO/Call Center environments. Proficient in Verint IEX TotalView, creating an...

As Real Time Analyst, You Will Evaluate large amounts of dataCommunicate data in a clear and concise manner to Management Teams, Team Leaders and team membersAdjust staffing and scheduling according to changing needs of the...

About the Job We are changing the way people think about customer care, and we need your help! We re seeking a Workforce Manager to direct, manage and supervise all activities related to the Workforce team for a dedicated Int...

We are searching for a Human Resources Executive - Onboarding to collaborate with our internal Operations teams to handle strategic Human Resources related issues and concerns We are looking for someone who can act as the...

About the Job We value curiosity, initiative, and a drive to improve things. As part of our Product team, youll help manage the tech suite that powers 25,000+ agents globally. If youre eager to grow your career in produ...

About the Job We are looking for an experienced Critical Incident and Problem Manager to join our IT Infrastructure team. This role is critical in ensuring the high availability and stability of our systems by driving the res...

Optimizing Workforce Efficiency with Smart Capacity Planning & IEX As a WFM Capacity Planner, I believe success starts with accurate forecasting, strategic staffing models, and the right tools like IEX — to bring it all...

Job Title: AI SpecialistAbout the RoleWe are looking for a passionate AI Specialist to join our team. You will help improve our AI-powered bots, strengthen our knowledge base, and design better AI prompts to deliver a smoothe...

About the JobThe Business Analyst plays a crucial role in enhancing the efficiency of business operations, ensuring the successful progression of projects, and the seamless operationalization of business processes. The role i...