About the JobThe Workforce Analyst is responsible for analyzing and optimizing the customer experience across all touchpoints. This role focuses on mapping the end-to-end customer journey, identifying pain points, and develop...

About the JobWe are looking for a Senior Test Lead who will have an opportunity to be part of the growing product development team that should own the responsibility to test plans, and implement and execute test cases. The id...

About the JobThe Senior Real Time Analyst position will be responsible for providing Workforce Management (WFM) as a service (RTA role) for a client command center. This person will be managing the vendor network.As Senior Re...

About the JobWe are changing the way people think about customer service, and we need your help!We are seeking a Senior Financial Analyst to join our Finance team. Were looking for someone with the vision, experience and pass...

About the Job We are changing the way people think about customer service, and we need your help! Were seeking a Trainer to deliver training modules and run classes for our team members. Are you a leader with a passion to hel...

About the Job The Business Analyst plays a key role in assisting the business by analyzing and providing insights to support strategic decision making and achievement of corporate goals, assisting in the operationaliz...

About the Job Join us in transforming the perception of customer service! We are seeking a dedicated Data Analyst to analyze and report on operational data, enhancing program performance visibility. This rol...

About the JobWe are revolutionizing the perception of customer service and are in need of your assistance. Currently, we seek a Financial Analyst responsible for analyzing and reporting financial data to executives to enhance...

About the JobReporting to the Vice President of Digital Solutions, the Salesforce Expert is responsible for being the technical expert and lead on supporting the varied needs of our clients'' use of Salesforce.The ideal candi...

About the JobWere looking for a Senior Technical Associate for ensuring quality service is provided with every interaction. This role involves learning and maintaining the knowledge of our partners brand, philosophy, products...

As Senior Systems Specialist (Windows), You WillManage and maintain server environments based on Microsoft technologiesTroubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, pr...

About the JobWe are looking for a highly detailed and organized Junior Analyst to join our dynamic Financial Planning & Analysis (FP&A) team. This role is critical to the accuracy of our billing process. The successfu...

About the JobWere looking for a Real Time Analyst (RTA) to be responsible for monitoring, communicating and making changes that positively affect the real-time performance of our team members. The ideal person will have a goo...

About the JobWe are changing the way people think about customer care, and we need your help!Are you passionate about performance and love the challenge of reporting and diagnosing trends in key performance metrics? Were look...

About the JobWe are changing the way people think about customer service, and we need your help!Were looking for a Resource Planner to join our Workforce Team, who supports IntouchCXs resource planning initiatives from a staf...

About the JobWe are changing the way people think about customer care, and we need your help!Are you passionate about performance and love the challenge of reporting and diagnosing trends in key performance metrics? Were look...

Key Responsibilities: Planning & Execution: Lead full project lifecycle—planning, budgeting, execution of fitout works , and handover to the operating teams Team & Subcontractor Management...

Roles and ResponsibilitiesHandle international calls from clients across various countries, including UK and US.Provide excellent customer service to resolve customer queries and concerns.Work on a rotational shift schedule, ...

Urgent Hiring for  Sales Coordinator Robotics Industry (Japanese Language)  Role: Sales Coordinator Robotics Industry (Japanese Language)Location- GurugramExperience-1+ yearCtc- upto 4-4.5 lpa (Depends on inte...

Mention HR Shahistha naaz on top of your resume - 9154225747Role & responsibilities We are looking for enthusiastic and customer-focused International Customer Support Executives to join our team. This role involves pro...

Job descriptionJob Title: International Voice Process Customer Support RepresentativeCompany Name: IntouchCXLocation: Madhapur, HyderabadExperience: 6 months to 3 yearsEmployment Type: Full Time Work from OfficeJob Descripti...

Mention HR Shahistha Naaz on your resume - contact 9154225747Role & responsibilities We are seeking enthusiastic and customer-oriented professionals to join our International Voice Support Team. The ideal candidate will...

About the JobThe Subject Matter Expert (CSR2) plays a critical role within IntouchCX. The ideal candidate will provide front-line direction to our Customer Service Representatives, and ensure quality service is provided in ev...

Job Role: SOTC Sales Process / Sales Travel Packages : We are hiring passionate and dynamic individuals for the SOTC Sales Process. The role involves interacting with potential customers, understanding their tr...

About the JobThe MIS Analyst is an integral role within Global Service Desk and is responsible for the design, development, implementation and support of mission-critical enterprise Business Intelligence (BI) reports, G-Suite...

Job Title: International Voice Process Associate Company: IntouchCX IntouchCX is hiring experienced candidates for the International Voice Process. Were looking for individuals with strong communication skill...

Job Title: Reporting Analyst (Payroll Focus)Work Location: Hyderabad, IndiaRole OverviewWe are looking for a detail-oriented and analytically strong Reporting Analyst to support payroll-related reporting and analytics for th...

About the Job We are seeking a Communications Skills Trainer to conduct soft skills and language training for new hires based on the roadmaps defined. The ideal candidate will also carry out floor support interventions. As Co...

Role & responsibilities About IntouchCX , IntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 25 years of experience. We specialize in providing innovative, value-driven c...

About IntouchCX, IntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 25 years of experience. We specialize in providing innovative, value-driven customer service solutions acr...